Urgent Generator Transport Rescues Delayed Manufacturing Power Upgrade

Project Overview

Client: Industrial Contractor – Raleigh, NC

Freight Hauled: Caterpillar 3516 Industrial Generator

Route: Kansas City, MO to Raleigh, NC

Scope: Urgent recovery and specialized transport for delayed power installation

Industry: Manufacturing / Backup power infrastructure

Challenge: Wrong rquipment, missed deadlines, and an idle project


A manufacturing facility in Raleigh, NC was undergoing a critical backup power upgrade to improve operational resiliency. The centerpiece: a Caterpillar 3516 generator, a large, high-value piece of industrial equipment requiring specialized transport due to its weight and size. The shipper contracted two separate transport companies — both of which sent the wrong type of trailer, unable to legally or safely haul the generator. As a result:

  • Delivery was delayed by 10 days

  • Installation crews were left idle on-site

  • The entire project timeline was pushed back, increasing costs and risking compliance delays

Our Solution: Rapid response with the right trailer and team When Rocky Mountain Heavy Haul was brought in, we acted immediately to solve the problem that others had failed to understand.

  • Correct equipment assessment: Within hours, our team identified the specific trailer configuration needed — a stretch, multi-axle lowboy — capable of handling the generator’s weight and dimensions legally across state lines.

  • Asset sourcing: Leveraging our broker network and asset partners, we located a qualified rig with the right trailer in short order.

  • Fast-track scheduling: We scheduled loading for just 2 days later, with our driver and trailer

  • On-time delivery: The generator was delivered 2 days after pickup, direct to the Raleigh facility with no rehandling or delays.

  • Proactive communication: Our team kept both the shipper and the contractor informed throughout the process.

Results: Project Back on Track, Crews Back to Work

  • Loaded and delivered in just 4 days total after RMHH was contacted

  • Correct trailer on the first attempt, eliminating further delays

  • Installation resumed immediately, getting the facility back on schedule

  • Avoided additional penalties or project extensions


Client Testimonial

We had lost over a week dealing with companies that didn’t understand what they were hauling. Rocky Mountain Heavy Haul showed up with the right trailer, the right permits, and a serious sense of urgency. We were back in business within days.
— Project Manager, Electrical Contractor – Raleigh, NC

Conclusion

When a project is stalled and the wrong carrier has wasted your time, Rocky Mountain Heavy Haul delivers the right solution — fast. From generators to turbines to transformers, we know what it takes to move oversized, overweight freight across the country safely and efficiently.

We don’t guess. We get it right the first time.